Dear Members,

We have a number of invitation only Dinners and Breakfasts coming up. If you’d like to be considered for these or similar future events, please email jon.snow@dcgbni.co.uk. Dinners, Breakfasts and Lunches are topic specific and aimed at specifics business sectors or professional roles. They are also free of charge for invitees.

Directors’ Club Dinners

We have two Club Dinners on the agenda for September, both are nearly full.

The first on September is titled Transforming Customer Engagement as is being held at the UK’s highest private dining room, the Duck & Waffle on floor 40 of the Heron Tower.

Following this vertigo inducing experience we will be reviewing A Year In Social Customer Service at Roux At The Landau, Langham Hotel on September 30th.

Both of these events are by invitation only. If you wish attend a future dinner, please email jon.snow@dcgbni.co.uk and I’ll add you to our dinner guest list.

Directors’ Club Breakfast

After two late nights, I will be up with the larks to host a Breakfast Seminar on October 2nd at The Club At The Ivy, titled Engaging The Digital Customer.

This event is primarily for digital and e-commerce leaders. However, if you are in service or experience and wish to attend, email me on jon.snow@dcgbni.co.uk.


After starting the new term firmly rooted in London, we pack our bags and take residence in Glasgow for our annual Digital Customer Service Conference at the Radisson Blu. All members are welcome. We have some free VIP tickets available for CCO Europe members, email me on jon.snow@dcgbni.co.uk.

Any Other Business

All members can nominate colleagues and connections to join the Club. Please email you nomination to Jon Snow jon.snow@dcgbni.co.uk, include your nominees’ names, job titles, email addresses and contact telephone numbers.

All nominees must be in roles covered by our Cream professional groups. See the Cream section.

All nominees must have an up-to-date Linkedin.com profile.

All nominees must be in-post and currently a Chief, Director or Head. Equivalent levels of seniority, where the job title doesn’t contain Chief, Director or Head will be considered on a case-by-case basis.

Sorry, we cannot accept nominations for consultants or sales or marketing or business developers in B2B organisations.

Directors’ Club reserves the right to refuse a nomination without giving reason.