Dear Members,

Welcome back for the first term of 2015. We have a growing schedule of events.

We would be delighted to have your company at the following:

Breakfast Seminar

Learning From The Masters: Applying “Total Football” philosophy to modern day customer engagement

February 12th – London

Free to Ordinary Members

More information

Breakfast Seminar

Evolving With The Digital Customer

March 5th – London

Free to Ordinary Members

More information


Brainstorm: Online & In-app Customer Support

March 17th – Bristol

Free to Ordinary Members

More information

Become an Directors Club Ordinary Member

Ordinary Membership is open to C-suite, Directors, Heads and Senior Managers in customer-centric roles including: Customer Service; Contact Centre; Customer Experience; Customer Insight; Digital; Social; Mobile; Multichannel; Omnichannel and other subsidiaries and derivatives of the above.

Ordinary Membership is free to qualifying professionals. Click or tap below:

Request Ordinary Membership

Who Cannot Become An Ordinary Member?

Sorry, at this time Ordinary Membership is not open to supplier and consulting organisations. For example: management consultants; technology vendors; recruiters etc.

We do have a limited number of event sponsorship opportunities, allowing supplier and consulting organisations to gain access to Club members. For more information email jon.snow@dcgbni.co.uk.

Any Other Business

All members can nominate colleagues and connections to join the Club. Please email you nomination to Jon Snow jon.snow@dcgbni.co.uk, include your nominees’ names, job titles, email addresses and contact telephone numbers.

All nominees must have an up-to-date Linkedin.com profile.

All nominees must be in-post and currently a Chief, Director or Head. Equivalent levels of seniority, where the job title doesn’t contain Chief, Director or Head will be considered on a case-by-case basis.

Directors’ Club reserves the right to refuse a nomination without giving reason.